Accessibility Statement
Last updated: 22 April 2025
Altralogue Institute of Professional Learning is committed to ensuring that our digital services, learning platforms, and content are accessible to as many people as possible, regardless of ability or access needs.
We aim to make our website, learning materials, and digital resources usable by everyone, including people with:
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Visual, hearing, motor, or cognitive impairments
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Long-term health conditions
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Temporary limitations (e.g. injury, limited internet access)
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Neurodiverse ways of processing and interacting with content
What web accessibility is
1. Our Commitment
We aim to meet or exceed the standards outlined in:
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Web Content Accessibility Guidelines (WCAG) 2.1 AA
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UK Equality Act 2010
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Best practices in digital inclusion and universal design
Our platform is designed with:
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Clear navigation and consistent layout
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Text alternatives for key visual and multimedia content
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High-contrast design and readable fonts
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Keyboard-friendly navigation
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Captions and transcripts where possible
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Mobile responsiveness across devices
2. What We’re Doing to Improve
We are continuously working to improve the accessibility of our services by:
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Regularly testing our website and course platforms using automated tools and user feedback
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Providing alt text and semantic HTML in content updates
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Training our team on inclusive digital design
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Ensuring that new CPD content is designed with accessibility in mind from the outset
3. Third-Party Platforms
Some of our services are delivered using third-party platforms (e.g. Thinkific, Notion, MailerLite). While we choose these partners for their accessibility commitments, we acknowledge that their standards may vary.
We advocate for improvements where needed and aim to provide workarounds or alternative formats on request.
4. Known Limitations
We are aware that:
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Not all video content currently includes captions or transcripts
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Some older documents or PDFs may not meet full accessibility criteria
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Certain interactive features may not be fully optimised for screen readers
We are working to address these issues as part of our continuous improvement plan.
5. Reporting Accessibility Issues
If you experience difficulty accessing any part of our website or services, or would like to request materials in an alternative format, please contact us:
📧 Email: info@altralogue.com
We aim to respond within 5 working days.
6. Feedback and Enforcement
We welcome feedback on the accessibility of our services. If you are dissatisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
🌐 https://www.equalityadvisoryservice.com
📞 Telephone: 0808 800 0082