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Privacy Policy

Altralogue Institute of Professional Learning (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with us, visit our website, or use our services.

We adhere to the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Altralogue Institute of Professional Learning is a UK-based organisation specialising in AI Continuing Professional Development (CPD) and AI-powered products and services. Our registered office is in Congleton, Cheshire.

If you have any questions about this policy or how we handle your personal information, please contact us at:
📧 Email: info@altralogue.com

 

2. What Information We Collect

We collect personal information in the following ways:

 

a. Information You Provide Voluntarily

When you:

  • Enrol in a course or programme

  • Subscribe to our newsletters or mailing list

  • Contact us via email, website form, or social media

  • Participate in surveys, webinars, or feedback sessions

  • Purchase a product or service

We may collect:

  • Full name

  • Email address

  • Telephone number

  • Job title or professional background

  • Billing and payment details

  • Course preferences and activity

  • Any other information you choose to share

 

b. Information We Collect Automatically

When you use our website or digital services, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

  • Referring websites and navigation paths

  • Date and time of visit

See our Cookies Policy for more detail.

 

3. How We Use Your Information

We use your personal data to:

  • Provide you with access to our programmes, services and resources

  • Communicate with you about your account or learning progress

  • Send relevant updates, newsletters, offers and marketing communications (with your consent)

  • Improve and personalise our services

  • Monitor, analyse and protect our website and systems

  • Meet legal, regulatory or compliance obligations

We will only use your information when the law allows us to. The lawful bases we rely on include: consent, contractual necessity, legal obligation, and legitimate interests.

 

4. Marketing and Communications

We may send you emails about our courses, offers, and new content, but only if:

  • You have opted in

  • You are an existing client and the information is relevant to previous services

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

 

5. Who We Share Your Information With

We do not sell or rent your personal data.

We may share it with trusted third parties who help us deliver our services, including:

  • Learning management systems (e.g., Thinkific, Notion)

  • Email service providers (e.g., MailerLite)

  • Payment processors

  • IT and cloud service providers

  • Legal, compliance or regulatory bodies where required

All third-party service providers are required to comply with data protection laws and only use your data for the specified purpose.

 

6. International Data Transfers

Some of our service providers operate outside the UK or the European Economic Area (EEA). When we transfer personal data internationally, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the UK ICO.

 

7. How We Store and Protect Your Data

We use appropriate technical and organisational measures to safeguard your data, including:

  • Encrypted storage and secure backups

  • Access controls and role-based permissions

  • Regular software updates and security checks

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including legal and reporting obligations.

 

8. Your Rights Under UK Data Protection Law

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data where lawful to do so

  • Object to processing or request restriction of use

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
📧 Email: info@altralogue.com

More information is available at the ICO website: https://ico.org.uk/

 

9. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings.

See our separate Cookies Policy for further details.

 

10. Third-Party Links

Our website and services may include links to third-party websites or resources. We are not responsible for their content or privacy practices. Please review their policies independently.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Where appropriate, we will notify you directly of significant changes.

 

Contact Us

If you have questions, concerns, or would like to make a request about your data, please contact:
📧 Email: info@altralogue.com 

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